Five Language Observations

Before I was a librarian, I was a language geek, specifically a linguistics major. Today I bring you five things on a friday, five language notes.

1. Bitchin'
   This is apparently back as teen slang, at least in Anchorage. I waited until I heard 3 teens say it in one week before making that declaration on twitter a few weeks ago. I hear it at least that often if not more now.
   
   
2. Awesome possum, cool beans
   Things I say on a regular basis that make me sound like a character on a 50s sitcom. I don't care. Awesome possum and cool beans are fun, happy, cheerful words to say, and I'm not giving them up.
   
   
3. Circulation, discharge
   Words we use all the time in the library field that have limited meaning to the rest of the world. Staff tells patrons to go to the circulation desk or that their materials have not been discharged and they get blank look. Check out desk. Checked in books. And there are a lot more examples. Don't force people to learn our jargon to use our services.
   
   
4. Redemption, repent, lamb of God
   Words we use all the time at church that have limited meaning to to the rest of the world. How easy is it to be new to a church or a faith and not really understand most of what is being said? You redeem coupons and vouchers, what does that have to do with the guy on the cross? When was the last time you heard repent outside of the church? And lamb of God makes no sense without an explanation of traditional Jewish rites. There are a bunch of other words like this, these are those that come to mind right now. Why are we creating a language barrier between those with a lifetime's worth of church background and those who lack that vocabulary?
   
   
5. Adult movies, adult books
   Words that mean something very different outside the library. I am so used to the "adult movie" section at the library which is basically every feature film not geared for kids under 10. I blithely (and naively) wondered into the adult movie section of a video rental store a few years ago reading titles outloud to my friend a few rows behind me. She was laughing uproariously (she's known me long enough to know how my mind works), but I really embarassed the two gentlemen who were browsing in that section. And myself.

Weird even by our standards

When you work in a public library long enough, you get used to a certain amount of crazy. Walking downtown in a major city (not Anchorage) and some companions were concerned about the homeless man yelling loudly at the air as we walked by. Please. I'm a public librarian, that doesn't even phase me. Bring on your best crazy. I've probably seen it before, if not worse.

But this week two events happened that are weird even by my jaded standards.

Unidentified white powder
There are few phrases in our modern era as scary as unidentified white powder. (Probably no cell phone service and the plane has minor mechanical issues are a close second and third.) I was in a meeting talking about spending grant money when my cell phone rang. Since it was the library, and my staff is extremely capable and only calls in emergency, I answered it. My youth services librarian explained that the women's restroom was a disaster zone (read: covered in diarrhea) and there was an unidentified white powder on the floor.

Everyone assumes different things for white powder. Most of the staff assumed drugs. Despite the fact that I had just finished drug awareness training that morning, I assumed anthrax. (Because I'm paranoid and watch too many news shows.) One staff member assumed rat poison. Regardless it wasn't safe for any staff member to get close enough to find out. Police department was called and the restroom locked. They determined it was talcum powder. Janitorial took care of the rest.

Despite the benign resolution, my staff handled it completely correctly. I'm not allowing any of my people to get close enough to smell the powder for fear that they would accidentally ingest some cocaine or rat powder or anthrax. Paranoia is the first step to safety.

Special delivery!
After lunch today, my staff handed me an air mail envelope from Australia. That's fun. There was a koala on the stamp! The addressing seemed to be done by a younger person (judging by the handwriting and smiley faces) so my initial guess was a student looking for a pen pal. The envelope was rather squishy for just a letter.

Please note for future reference that squishy very rarely turns out to be anything good.

There was a short typed note expressing that the author had always wanted to visit our country and was saving up to do so. But until then she wanted to have a piece of herself in all 50 states and had decided to mail some of her hair* to various libraries. (I'm paraphrasing.)

*My sister pointed out I'm lucky all she sent was hair. My sister is smart and perhaps even more paranoid than I am.

Folded up in the note was a small tulle bag of hair. Some of the hair escaped the bag and was loose in the letter. The sender requested I place the hair under the tree or in the sunshine. She did not require an email or confirmation of any sort that I had done this. (Though she did provide a phone number, but no request for communication.)

The sad thing is I kinda get why she did this. It isn't that different than the Flat Stanley project. I've happily photographed four of those around town since moving to Alaska. It just requires no photos and is a bit creepier. And I'm completely unclear on how she chose my library to do this.

I decided against photographing the letter for the blog, though not against blogging it. I'm still undecided about placing the hair under a tree. I probably will because what could it hurt? (Unless she is using it to introduce some sort of foreign parasite to Alaska. I'm not sure how a two inch packet of hair would do that though.)

Perhaps the universe is just trying to see how far they can push me this week. Or make me laugh. Or something.

Blogging about the Newbery

It is my pleasure and honor to serve on the 2013 Newbery committee. One issue of special concern to me was the ALSC policy on social networking and blogging about committee work. This is my first time on a book award committee and I really don't want to do anything wrong. I think I understand it.

I can blog/tweet/facebook about my opinions all I want. I can not blog/tweet/facebook about any of the discussion among committee members or anyone else's opinions. That's fine. I have enough opinions on my own to go around.

This was all told with a caveat. You must be careful. You don't want to give anyone false hope. My opinion is only one out of 15. People pay more attention when you are on a committee. And mostly I am going by the doctrine of "avoiding even the appearance of evil". Or to put it in more secular terms: "Caesar's wife must be above reproach."

So will I blog about the Newbery committee? Yes. Sometimes about the process. My friend Dale has a blog about voting processes and is interested in talking about the Newbery process. (Not which books we liked, but the actual process.) Sometimes about how I am feeling about the workload. Will I blog about every book I read? Nope. I'm writing up notes for myself and that's good enough.

When I was first elected, I was terrified about how much work it would be. Then I talked myself into thinking it wouldn't be so bad. I'm back to being terrified. Last year's committee received 450 books (down apparently from the 600 they used to receive when self-publishers had access to your address). Even if you don't read every book, that's a lot. And you'll read things from other sources (libraries, book stores, etc) as well, not just what comes in the mail. It's a lot of work and I'm back to being scared.

A note on free books: no publisher is required to send committee members review copies of the books. Many still choose to do so. I have not yet received any. This is apparently normal not to get any in January and for it to really kick into high gear in March. I don't doubt I will be laughing at this vague feeling of worry and free time in six months.

For now I'm reading advanced reader copies I picked up at Midwinter (I'll review the final copy as well if it is a serious contender or even a very interesting book or a slight possibility). And I placed holds on some library copies of books for the 2012 publication year.

I will start this little counter though:
books received: 0; books read: 4

Library Sanctioned Cupcakes

Searching emails for another issue, I stumbled upon these emails from two years ago. And they made me laugh. First there was an email from a coworker that she had found a box of cupcakes on top of the recycling bin by the catalog computers. She brought them into the library workroom then sent an all staff email with concerns about health and safety issues.

I immediately investigated because CUPCAKES! I then proceeded to write one of the best emails of my professional life:
There was a note on the box of cupcakes (which I saw when ***** brought them in) labeled “Free Cupcakes”. I am a cynical untrusting person, but I would not eat a cupcake left in a bakery box by an unknown person in the public library and obviously we don’t allow food on the public floor and we definitely don’t want people to think that this is a library-sanctioned box of cupcakes.

The rest of the staff concurred and the cupcakes were put into the dumpster.

It reminds me of a sequence from the amazing Unshelved by Gene Ambaum and Bill Barnes. Start here and read the next four.

So would you eat a cupcake of unknown provenance? I didn't.

Five Questions I asked at Midwinter

For Five Things on a Friday, I was going to talk about five things I took away from the recent ALA Midwinter conference in Dallas. I'm still processing so that will have to wait. Instead I want to tell you about the five questions I took with me to the conference. These were questions I asked in discussion groups, at dinners, and hoped to find answers and inspiration from my colleagues.

I always go excited about certain sessions, or speakers, but knowing the real treasure of knowledge happens at dinner in a random restaurant or conversations between formal presentations. Here is what I asked and learned. All of these could be (and still might be) a post on their own, so I am trying to keep it brief.

1. What do you do when patrons have the latest gadget but no supportive equipment?
   This has been bugging me for a few years now. Parents, especially in the lower socio-economic bracket, will buy a cool gadget for their children. But many of them don't work without a computer to synch them with, or an itunes account and credit card. And the library has computers locked down so tight that we can not download the needed software onto them. It's crushing to tell kids that I can't make their new present work. Brainstormed this with several people. More solutions later.
   
   
2. How does a library manage large numbers of teenagers?
   I've talked about my afterschool hours before. I didn't get a ton of new solutions, but I did get reminded that all of our staff needs a break. I can feel in my soul and see in my staff's faces how very weary, jaded and burnt out we all are. Our busiest hours are 3pm to 5pm so I try to stack reference desk shifts for 2pm-4pm and 4pm-6pm so no one does the entirety of the worst time, and people get a break. Still pondering, especially how do I keep my staff from burning out?
   
   
3. What new book(s) are you excited about in 2012?
   I primarily asked this of publishers as I visited their booth/dinner/breakfast. Partially spying for comittee work, partially to know what will excite my patrons in the next year. (Confession: I heard someone else ask this the first day and stole it.)
   
   
4. Would you still advise people to go to library school?
   This is a question I ponder a lot. Short answer: I probably wouldn't. Long answer to come, at some point. More people said they would not recommed library school than those that would. Of course I didn't ask at any of the library school booths.
   
   
5. What is Newbery going to require of me?
   I am scared and overwhelmed by the responsibility of being on the Newbery committee. That was my primary goal at conferene to understand better my responsibilities. And I do. I'm still overwhelmed but now I'm only quite nervous instead of extremely scared. There are a lot of books to read
   
   

Five Things on a Friday - Conference Survival Tips

Are you getting excited about the ALA Midwinter Meeting? Packing? Perusing the vendor list? Playing with the conference scheduler? Constantly typing MidWinter and having to correct yourself to Midwinter? That last one might just be me.

I love conferences. I run myself from 6am (first breakfast meeting) to 1am (drinking with friends) and sleep as little as humanly possible. I catch up with old friends/colleagues and meet new ones. The energy, excitement, and knowledge are better than any form of caffeine. However just going into it can be really draining. There are loads of tips and techniques for making the most of a conference. Humbly I submit mine. I really thought I had written this post (or one like this) before, but I couldn't find it in my archives.

1. Before going: schedule multiple sessions for time slots
   The conference scheduler provided by ALA has been better and worse over the years, but it works fairly well right now. I always browse and choose as many sessions as sound remotely interesting. I'll put highest priority on the one I think sounds the most interesting. However I often find that once I'm there another sessions sounds more interesting. This saves me from frantically flipping through a conference schedule or trying to pull up the (overloaded) website trying to remember what that other session was. Go ahead and print out your schedule. I export my schedule to my phone, but I'm always prepared for catastrophic technology failure.
   
   
2. Stay hydrated
   Bring your own reusable water bottle. Fun travel tip: you can take an empty water bottle (even one of those metal ones) through airport security and fill it up with water once you're through. Carry that water bottle the entire time, including in the conference hall. Refill it often. Drink a ton of water. You need the fluids. The refillable water bottle is better on your budget and better for the earth then buying water.
   
   
3. Carry snacks
   I have low sugar issues, so this is one of my life mantras. But even if you don't, it's easy to get caught up in the fun of conference and forget to eat (or run out of time). Stock up on some granola bars, dried fruit, nuts, etc., before you leave and you'll avoid getting lightheaded and thinking the $4 conference center muffin is a good idea. (Also true for airports). As a side note, get your coffee before you go to the conference center. Lines are too long. It's not worth it.
   
   
4. You need more business cards
   I only took four once because I wasn't thinking. Don't forget them. Digital era and all, they're still going to be what everyone asks you for.
   
   
5. Be ready to organize paperwork
   Speaking of business cards, you're going to get a lot of them. Turn the card over and scribble a note about why you talked to them. Put them in a dedicated place for just received business cards. Whatever you do don't put them with your business cards. (That way lies madness and embarrassment when you hand out the wrong card.) An envelope put in your purse/briefcase/messenger bag will do nicely, but you can go fancier. I always have receptacles organized for all my paperwork. A folder with the printouts I will need (the schedule, hotel and flight confirmation, registration info, etc.). Additionally I have a folder for handouts and an envelope for storing receipts. This makes my life post-conference about 100 times easier.
   

There you go. Those are my hopefully practical and helpful conference tips. See you there!

Management Lessons from History

I love history, historical fiction, period dramas, and old movies. Recently I've been looking to them for management advice and techniques.

One of our biggest issues is (as mentioned in previous posts) the large numbers of teenagers. It's a good problem to have but 100+ teenagers in the library can be overwhelming to staff and other patrons. Normally (as I have to explain to some cranky old person* at least once a week) it isn't that any one person is too loud, it is only that there are a lot of people.

Sometimes it is that one person or one group of people are being too loud. If we can not easily identify which kid is the lynch pin and repeated general warnings do not work, we go to one of these techniques.

Decimate
In the original meaning of decimation, a group of Roman soldiers were punished by drawing lots. One out of every ten was thus randomly selected to be killed. Horrifyingly, he was executed by the nine not chosen.
My form of decimation is a little more humane. If a group is consistently loud and will not quiet/calm down despite repeated warnings, then they get one last warning that the next time some of them will be asked to leave. We then go down the line and count them off (usually by 3's) and kick out a random group (either the 1's, 2's, or 3's). It's surprisingly effective. We only have to do it once and kids then learn to be calmer when we ask them. (We don't ask for perfect silence just a degree of calm and no shouting.)
And as my sister pointed out when I told her this method (after she finished laughing) you can make sure that the number you choose "randomly" kicks out that lynch pin kid. She knows me really well.

I am Spartacus!
If decimation doesn't work, we try this. If they won't be calmer and can't stop hitting/screaming/throwing furniture, just kick out the entire group. Yes even the kid who hasn't been doing as much. It's the same as crucifying everyone if you don't know which is the real Spartacus. We know only one or two kids is tossing the volleyball over the shelves, but we're going to punish everyone. No, it isn't fair. But it does teach you to walk away when you see behavior like that. And in this city, the police can arrest you for hanging around known gang members. Sadly guilt by association is a real thing. We don't use this technique much, but it is very effective when we do.

Two quick techniques to deal with large numbers of teens in the library. We use them sparingly, but they work. In a future blog post, I'll write about my recent obsession with medieval history and the result (hint I'm getting very protective of my sovereignty over my domain).

Happy Reading!

*I wrote this in a cranky moment. A week later and the combined noise of all the teenagers got to me and I snapped. It can be overwhelming and I'm inured to it. It's not only cranky old people who complain, just mostly.